Digital innovation in water - updates from SWAN
The SWAN Americas Alliance report , "How Utilities Organize for Digital Innovation," was published a short while ago and contains some fascinating information on the state of digital innovation in the water sector. We provide a short summary here, but the full report is well worth a read. The report reveals that while a growing market of smart water technologies exists, the key to successful adoption lies in organizational and human factors . Based on a survey of 38 utility workers from 34 diverse utilities across 10 countries, the report identifies the main drivers and inhibitors of digital innovation. The primary inhibitors are a lack of time and bandwidth, organizational bureaucracy, and an unclear business case or return on investment (ROI) . The report highlights that a strong commitment to innovation builds momentum and helps attract talent. It also emphasizes that innovation shouldn't be the sole responsibility of one department, like IT, but rather a collaborativ...